Safeguarding Adults Policy and Procedures


1 - Mission Statement

2 - Principles

3 - Safeguarding Adults Flow Chart

Appendix 1 – Incident Report Form

Appendix 2 – Legislation and Government Initiatives

Appendix 3 – Useful Contacts

1 . Mission Statement

The Phoenix Hall Charity is committed to creating and maintaining a safe and positive environment and accepts responsibility to safeguard the welfare of all adults involved in accordance with the Care Act 2014.

The Phoenix Hall Charity safeguarding adults policy and procedures apply to all individuals involved in the Phoenix Hall Charity.

The Phoenix Hall Charity will encourage and support partner organisations, including clubs, hirers, suppliers, and sponsors to adopt and demonstrate their commitment to the principles and practice of equality as set out in this safeguarding adults policy and procedures.

2. Principles


The guidance given in the policy and procedures is based on the following principles:

The six principles of adult safeguarding

The Care Act sets out the following principles that should underpin safeguarding of adults


People being supported and encouraged to make their own decisions and informed consent.


It is better to take action before harm occurs.


The least intrusive response appropriate to the risk presented.


Support and representation for those in greatest need.


Local solutions through services working with their communities. Communities have a part to play in preventing, detecting and reporting neglect and abuse


Accountability and transparency in delivering safeguarding.


All adults, regardless of age, ability or disability, gender, race, religion, ethnic origin, sexual orientation, marital or gender status have the right to be protected from abuse and poor practice and to participate in an enjoyable and safe environment.


The Phoenix Hall Charity will seek to ensure that use of our facility is inclusive and make reasonable adjustments for any ability, disability or impairment.  We will also commit to continuous development, monitoring and review. 


The rights, dignity and worth of all adults will always be respected.


We recognise that ability and disability can change over time, such that some adults may be additionally vulnerable to abuse, for example those who have a dependency on others or have different communication needs. 


We recognise that a disabled adult may or may not identify themselves or be identified as an adult ‘at risk’.


We all have a shared responsibility to ensure the safety and well-being of all adults and will act appropriately and report concerns 


All allegations will be taken seriously and responded to quickly in line with The Phoenix Hall Charity’s Safeguarding Adults Policy and Procedures.


The Phoenix Hall Charity recognises the role and responsibilities of the statutory agencies in safeguarding adults and is committed to complying with the procedures of the Local Safeguarding Adults Boards.

3. Safeguarding Adults Flowchart

Adult safeguarding flow chart

Remember to involve the adult at risk throughout the process wherever possible and gain consent for any referrals to social care if the person has capacity.

Appendix 1

Incident Report Form

Appendix 2

Legislation and Government Initiatives

Sexual Offences Act 2003

The Sexual Offences Act introduced a number of new offences concerning vulnerable adults and children. 

Mental Capacity Act 2005

Its general principle is that everybody has capacity unless it is proved otherwise, that they should be supported to make their own decisions, that anything done for or on behalf of people without capacity must be in their best interests and there should be least restrictive intervention.

Safeguarding Vulnerable Groups Act 2006

Introduced the new Vetting and Barring Scheme and the role of the Independent Safeguarding Authority. The Act places a statutory duty on all those working with vulnerable groups to register and undergo an advanced vetting process with criminal sanctions for non-compliance.

Deprivation of Liberty Safeguards

Introduced into the Mental Capacity Act 2005 and came into force in April 2009. Designed to provide appropriate safeguards for vulnerable people who have a mental disorder and lack the capacity to consent to the arrangements made for their care or treatment, and who may be deprived of their liberty in their best interests in order to protect them from harm.

Disclosure & Barring Service 2013

Criminal record checks: guidance for employers - How employers or organisations can request criminal records checks on potential employees from the Disclosure and Barring Service (DBS).

The Care Act 2014 – statutory guidance

The Care Act introduces new responsibilities for local authorities. It also has major implications for adult care and support providers, people who use services, carers and advocates.  It replaces No Secrets and puts adult safeguarding on a statutory footing.

Making Safeguarding Personal Guide 2014

This guide is intended to support councils and their partners to develop outcomes-focused, person-centred safeguarding practice.

Appendix 3

Useful contacts

Phoenix Hall Charity
High Street

Secretary: Alan Wood 01980 671265
Booking Secretary: Michala Mather 07753 148456

Local Authority Safeguarding Lead

Name:  Wiltshire County Council
Telephone:   0300 456 0111

Police contact

Name:  Wiltshire Police Safeguarding Team
Telephone: 01380 734212

Policy adopted January 2019 - Next review due by or before January 2021

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